First IP-2-IP (SBC – MG) integration of Genesys & AudioCodes in BPO

Based in Mumbai, India, DeAtlantic Creative Solutions Pvt. Ltd (, is a provider of business process outsourcing (BPO) services focusing on end-to-end technical helpdesk support, customer care and telesales for a global clientele. Among DeAtlantic’s customers are Google Adwords, Barclays and other leading companies around the world.

DeAtlantic was assisted in this project by SmartConnect Technologies ( SmartConnect is a boutique consulting and solutions delivery organization, specializing in providing its clients with end-to-end “Unified Interaction Management and Communications” solutions.

DeAtlantic Case Study – AudioCodes


About Srikanth SESH

Visionary, Though Leader, Entrepreneur, Mentor

Posted on August 5, 2011, in Contact Centres, Customer Interaction Management, Multichannel Interactions, Private Cloud Computing, Universal Queue. Bookmark the permalink. Leave a comment.

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